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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of cococlock Mathmadicolowl

cococlock Mathmadicolowl

July 31, 2024

5  out of  5
rating by cococlock Mathmadicolowl
"Wonderful agents! They helped me out in such a timely manor and worked with me to get the best quote while also staying under my desired budget. I regret leaving State Farm, what an amazing insurance company."
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Anne Wildfong

July 30, 2024

5  out of  5
rating by Anne Wildfong
"My husband and I have been with this branch with 2 agents for 34 years and before that me as a single Mom. I have always been well taken care of and communicated and explained to in the most sincere respectful way, even through some hard times with my daughter’s accident. I travel for a living and feel very safe knowing I will be very well taken care of. You will always have great caring customer service with this agent and their staff!"
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Casey Family

July 30, 2024

5  out of  5
rating by Casey Family
"Scott and his team have been amazing to us. Andrew and Regina have both been phenomenal in communication with us and giving us the perfect coverage that fits our family best. Not only did they help us save on our quote but they got us covered quickly as well. Scott and Andrew and Regina are the people you want to have your back!"
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Mike Myers

May 16, 2023

5  out of  5
rating by Mike Myers
"I have been a a State Farm customer for many years, and in many states. Scott and his team are a "10" on helpfulness. He is personally a "10" on experienced, and quality advice. I don't give out "10"'s lightly. He and his company have been fair, competitive, and helpful to me and my family for years."
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Brandon Lubbers

April 28, 2023

5  out of  5
rating by Brandon Lubbers
"Best in the buiessness"
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Kevin Ingram

April 28, 2023

5  out of  5
rating by Kevin Ingram
"State Farm haves excellent services. My agent Dawn Alexander helps me so much. She's great. My claim was settled and paid in 1 day."
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Colin Mardis (Colin mardis)

April 28, 2023

5  out of  5
rating by Colin Mardis (Colin mardis)
"Excellent service they have great people to working for them the agent I go through Andrew always is ready to help with anything I need. Just good people all the way around"
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Tyler Miedema

April 28, 2023

5  out of  5
rating by Tyler Miedema
"Needed to get new insurance and needed it quick! Thanks to Andrew i was able to! Best insurance person ive ever spoke to!"
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Tyler Meyer

April 28, 2023

5  out of  5
rating by Tyler Meyer
"They always help me out with whatever I need and give me the best deals. I won’t go anywhere else for insurance!"
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Lukas Hill

April 28, 2023

5  out of  5
rating by Lukas Hill
"Great prices. Andrew is the best"
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Jasmine Thuc

November 19, 2022

5  out of  5
rating by Jasmine Thuc
"Dawn Alexander is the best agent I have ever had! Personable and professional, the entire staff here are extremely helpful and we love our bundle."
We responded:
"Thank you for the 5 star review, Jasmine! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Scott Parker

November 12, 2022

5  out of  5
rating by Scott Parker
"I've read most of the reviews and they are all consistent. The couple bad reviews are people that that no matter what you do they cannot be pleased. My experience dealing with the Dunning agency has been nothing but positive. Dawn Alexander is a pleasure to speak to and has always been helpful. She returned calls the same day. The amount of money I saved from switching from Allstate was awesome as well. I just had to file a claim and that was easy as pie with their claims department. I would definitely recommend Dawn and the Dunning agency."
We responded:
"Thank you for taking the time to share your personal experience with our agency, Scott! We appreciate you taking the time to leave us such a positive review recommending our services to others. We strive to provide you with the customer care that you deserve and we are glad we could help you navigate through your claim! Your kind words recognizing Dawn truly makes our day. Dawn always goes above and beyond to provide you with great customer care! Thank you!"
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Adam Smith

June 21, 2022

5  out of  5
rating by Adam Smith
"Dawn Alexander at the Scott dunning state farm agency has help hundreds of my customer with insurance and always works hard for every person..I would highly recommend her for any insurance need."
We responded:
"Thank you for the wonderful review recognizing Dawn Alexander and for recommending our services to others, Adam! It is a wonderful compliment. We strive to provide you with the customer care that you deserve. We appreciate your feedback and look forward to assisting you with your insurance needs for many years to come!"
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Sarita Frasier

August 27, 2021

5  out of  5
rating by Sarita Frasier
"During this unprecedented time in America, I’m sad to say that I have started to lose hope in mankind… then I met Dawn at State Farm. She is the nicest, sweetest person I have encountered since moving to Grand Rapids. She went above and beyond,to make sure we had the best rates. She is the G.O.A.T! I really appreciate her and the State Farm Family! DAWN, you ROCK!!"
We responded:
"Thank you so much for taking the time to leave us this great review, Sarita! Dawn always goes the extra mile to provide you with the customer care that you deserve. We strive to provide you with the insurance you need at great value! We truly appreciate your kind words and are honored to have earned your business! We are glad to have you as a part of our agency family!"
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Juhlanda Mcbride

June 29, 2021

5  out of  5
rating by Juhlanda Mcbride
"I love doin business with Scott and his team. They are so helpful anytime I need them. And DAWN is my favorite. She gets the job done."
We responded:
"Thank you so much for taking the time to leave us this great review! Dawn is a great asset to our team!"
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Kathy Souter

June 13, 2021

5  out of  5
rating by Kathy Souter
"I am very pleased with Dawn and others at State Farm alway professional and very caring,I would highly reccomend them."
We responded:
"Thank you for taking the time to leave us your wonderful review recognizing Dawn and our team for their efforts to provide you with the customer care that you deserve, Kathy! Your kind words and recommending our agency to others is such a compliment to us all! We are honored to have earned your business and we look forward to helping you with your insurance needs for years to come!"
Profile photo of Alex Merry

Alex Merry

April 5, 2021

5  out of  5
rating by Alex Merry
"Andrew was fantastic! As someone who was absolutely clueless going into acquiring car insurance, the clear, respectful, knowledgeable and professional way Andrew went about explaining the process and guiding me through it was reassuring to say the least (please excuse the pun). Cherry on top; he got me a great price and then proceeded to drop it even lower!! Im blown away, thanks State Farm! Give Andrew a raise!!"
We responded:
"We are so glad that we were able to provide you all with your car insurance you need at a value you deserve, Alex! We are always here to help assist you with any of your insurance questions or needs. Thank you for recognizing Andrew and the great job he does to help provide you with great customer care! We are honored to have earned your business and trust! Thank you for the great feedback!"
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Dante Griffin

September 26, 2020

4  out of  5
rating by Dante Griffin
"I sell cars and they were very nice over the phone and helped me and my customer with insurance."
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Jimmie Jackson Jr

August 6, 2020

5  out of  5
rating by Jimmie Jackson Jr
"Dawn always has same day responses via-email or calls. She will take any questions and explains things thoroughly! It is a pleasure knowing that I can contact her with any question!"
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Gusto Gustafson

July 10, 2020

5  out of  5
rating by Gusto Gustafson
"Scott and staff are very good and willing to help"
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jamie dartey

February 20, 2020

5  out of  5
rating by jamie dartey
"I have been a long time customer who truly can say I have never been disappointed with all my dealings with this company. For the other with the negative reviews is proof you can never please everyone no matter how much you try. Sorry about your luck. Huge thanks to Scott, Todd and Dawn for great service. Wouldn't even think about going anywhere else even if it was cheaper not worth it"
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Nicole Sisson

December 3, 2019

5  out of  5
rating by Nicole Sisson
"Nothing but a great experience here! Everytime I call everyone is so nice and professional. Scott is always willing to help. Great prices and great customer service."
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Cory Newman

October 22, 2019

4  out of  5
rating by Cory Newman
"Great time and they have had the best rates in the area."
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Jeffrey Schildroth

October 1, 2019

5  out of  5
rating by Jeffrey Schildroth
"I like Scott. Always helpful and honest."
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Maureen McMinn

August 5, 2019

5  out of  5
rating by Maureen McMinn
"Scott is friendly and most helpful!"